FAQ

Q: Isn’t the bus just for seniors?

A: The bus service in both Kanabec and Mille Lacs counties started out as Senior Bus Service. When funding became available through MN/DOT, both services were expanded and became public transit – open to riders of all ages for all reasons.

Q: Are the buses accessible if you use a wheelchair, walker or other mobility device?

A: All of Timber Trails’ buses are lift equipped and drivers have special training for mobility device use and securement. All mobility devices must be secured safely during transport. Our riders’ safety is our number one priority.

Q: Can I get a ride in the evenings or on the weekends?

A: The buses run Monday – Friday with varying times that depend on the city you are in. For more information, please call dispatch or look under the Public Transit section. Common Carrier rides can be scheduled for almost any time, including evenings, weekends, and holidays as long as we can find a driver. They need to be scheduled well in advance as dispatchers are not available evenings or weekends.

Q: If I go on the bus, how can I make sure that the bus will come and get me when I’m ready to go home?

A: Bus drivers have manifests, or lists of riders that they’ll be picking up. Drivers don’t go off duty until they’ve made sure that everyone on their list is accounted for.

Q: How do I pay for my ride?

A: The fare for riding the bus is $3.00 for a round trip in town and $5.00 for a round trip if you’re out of town. Same-day rides cost an extra 50 cents each way. You can pay for your ride in cash or with tickets purchased from Timber Trails. When you board the bus there is a fare box right beside the driver – you just drop your money or tickets in. Currently your round-trip fare will get you unlimited stops – say you want to go to the grocery store and the drug store and stop to eat at a restaurant – each part of the trip is covered in your $3.00/$5.00 fare.

Q: Do the buses run on holidays?

A: We are closed on holidays observed by the federal government including:

  • New Year’s Day – January 1st, 2017
  • Memorial Day – May 29th, 2017
  • Independence Day – July 4th, 2017
  • Labor Day – September 4th, 2017
  • Thanksgiving day – November 23rd, 2017
  • Friday After Thanksgiving – November 24th, 2017
  • Friday Before Christmas – December 22nd, 2017
  • Christmas Day – December 25th, 2017