Title VI Info

Kanabec County-Timber Trails Public Transit operates its programs without regard to race, color and national origin in accordance with the Title VI of the Civil Rights Act. Any person who believes he or she has been aggrieved by an unlawful discriminatory practice under Title VI may file a complaint with Kanabec County-Timber Trails Public Transit.

For more information on Kanabec County-Timber Trails Public Transit’s civil rights program, obligations, and complaint procedures, please contact:

Helen Pieper, Transit Director
Ph: 320.364.1351
Email: helen.pieper@co.kanabec.mn.us

Download Our Title VI Complaint Procedure and Form Here

You may also visit our administrative office at:

300 Industrial Park Road
Mora, MN 55051

Language Assistance Program

Persons with limited English proficiency may contact us at: 320.364.1351. Please see our Limited English Plan here.

HIPAA (Health Insurance Portability and Accountability Act)

The HIPAA privacy regulations require health care providers and organizations, as well as their business associates, develop and follow procedures that ensure the confidentiality and security of protected health information (PHI) when it is transferred, received, handled, or shared. This applies to all forms of PHI, including paper, oral, and electronic, etc. Furthermore, only the minimum health information necessary to conduct business is to be used or shared.

DHCS has a privacy offices that oversees compliance on all state and federal privacy laws, including HIPAA.

Alternative Formats for transit information

Public transit systems must make information regarding their services and schedules available to people with all types of disabilities. Therefore, you are entitled to have written schedules and service information available in an accessible format which you are able to use. Accessible formats might consist of Braille, large print, audio recordings, electronic formats, or websites accessible to screen readers or other assistive technology.

Public entities must give primary consideration to providing the format requested by the person with the disability, but the provider does not have to honor that first choice if it can demonstrate that another equally effective format is available or it results in an undue financial or administrative burden. However, even if your first choice is rejected as an undue burden, providers must still furnish another accessible format which would result in effective communication.